Microsoft has released a statement acknowledging a Target system issue that caused an undisclosed number of Xbox One pre-orders to ship two weeks before the console’s street date. If you’re among thelucky few who received a console early, you won’t be able to conned it to Xbox Live.

Here’s what a Microsoft spokesperson had to say about the matter:

Due to a retail partner’s system issue, a very small number of Xbox One consoles were shipped to consumers before the November 22 street date. We’re pleased to see the initial response to Xbox One has been so positive, but given we are still putting the finishing touches on our games, UI and online services, as well as confidential partner and media agreements, these console units will be restricted from connecting to Xbox Live until closer to our launch date.

In spite of the company’s efforts, one individual who received his Xbox One early was able to connect the console to Xbox Live and pull down the console’s 500MB patch early, however the system wastemporarily banned from the online service shortly after.